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Table 2 Descriptive statistics, factor analysis and internal consistency

From: Parent experiences questionnaire for outpatient child and adolescent mental health services (PEQ-CAMHS Outpatients): reliability and validity following a national survey

Scale/item Missing (%) Mean (sd) Frequency (%) Factor loading Cronbach's alpha (scale)/item-total correlation
    1 2 3 4 5a   
Relationship with health personnel b 172 (2.2) 74.92 (18.43)c        0.94
Care and consideration - parent 170 (2.2) 3.81 (0.93) 148 (1.9) 501 (6.5) 1813 (23.5) 3438 (44.6) 1800 (23.4) 0.82 0.82
Understanding of situation 256 (3.3) 3.85 (0.94) 162 (2.1) 45 (5.9) 1701 (22.3) 3372 (44.3) 1927 (25.3) 0.84 0.84
Care and consideration - child 273 (3.5) 4.14 (0.82) 49 (0.6) 216 (2.8) 1110 (14.6) 3431 (45.2) 2791 (36.7) 0.82 0.78
Met with politeness and respect 116 (1.5) 4.35 (0.73) 49 (0.6) 90 (1.2) 616 (7.9) 3359 (43.3) 3640 (46.9) 0.91 0.78
Spoke in a way that was understandable 242 (3.1) 4.33 (0.71) 30 (0.4) 97 (1.3) 585 (7.7) 3529 (46.3) 3387 (44.4) 0.74 0.66
Took viewpoints seriously 274 (3.5) 4.04 (0.91) 125 (1.6) 321 (4.2) 1275 (16.8) 3251 (42.8) 2624 (33.3) 0.82 0.83
Had enough time for contact/conversation 258 (3.3) 3.90 (0.97) 261 (3.4) 977 (12.8) 2122 (27.9) 2865 (37.6) 1387 (18.2) 0.54 0.69
Cooperation with parent 194 (2.5) 3.54 (1.04) 180 (2.3) 489 (6.4) 1457 (19.0) 3333 (43.4) 2217 (28.9) 0.76 0.86
Information and participation b 273 (3.5) 59.56 (23.72)        0.88
Participation in choice of treatment 323 (4.1) 3.59 (1.08) 394 (5.2) 776 (10.3) 1921 (25.5) 2911 (38.6) 1545 (20.5) 0.89 0.79
Inflluence in choice of treatment 392 (5.0) 3.39 (1.22) 491 (6.6) 1058 (14.1) 2225 (29.8) 2492 (33.3) 1212 (16.2) 0.91 0.76
Information - treatment 376 (4.8) 3.11 (1.12) 668 (8.9) 1502 (20.0) 2478 (33.1) 2002 (26.7) 844 (11.3) 0.75 0.75
Information - child's condition 365 (4.6) 3.43 (1.10) 449 (6.0) 1018 (13.6) 2117 (28.2) 2631 (35.1) 1290 (17.2) 0.53 0.65
Outcome d 367 (4.6) 72.08 (21.32)        0.91
Child's outcome from treatment 324 (4.1) 3.96 (0.94) 110 (1.5) 202 (2.7) 2187 (29.0) 2394 (31.7) 2653 (35.2) 0.90 0.84
Child's function in the family 382 (4.9) 3.81 (0.93) 107 (1.4) 175 (2.2) 2574 (32.7) 2366 (30.1) 2266 (28.8) 0.89 0.86
Child's function outside of family 441 (5.6) 2.39 (0.92) 128 (1.7) 239 (3.2) 2557 (34.4) 2469 (33.2) 2036 (27.4) 0.83 0.89
  1. a 1 and 5 represent the worst and best possible patient experiences respectively.
  2. b Items within these scales have five-point descriptive scales from "not at all" to "to a very large extent".
  3. c The three scales are scored from 0 to 100 where 100 represents the best possible experiences.
  4. d Items within the outcome scale have a five-point scale from "much worse" to "much better".